During the sprint, we identified three distinct levels of gamification opportunity for Northumbrian Water (NWL); explorative system-wide strategy testing, stress-testing business resilience, and an informative engagement tool. This highlights the need for a consistent and adaptable gamification framework.

The funding will allow the project team of NWL, Aqua Consultants, and Turner & Townsend to collaborate further and develop this concept into a testable solution.

The plan includes creating a comprehensive gamification framework handbook, developing strategic personas using AI, providing staff training, trialling a strategic planning game, implementing gamification across all frameworks, and integrating project outcomes into the innovation team to meet funding requirements.

The future of the water sector’s long-term delivery strategies is reliant on gaming!